Digitization of Processes for improved Planning and as an Innovation Driver
Swisstransplant is the Swiss national foundation for organ donations and transplants. The foundation’s aim is to promote, develop and coordinate organ, tissue and cell transplants. Swisstransplant oversees the waiting list of organ transplant recipients on behalf of the Federal Office of Public Health of the Swiss Confederation (BAG) and is responsible for the allocation of organs in accordance with the law. Swisstransplant also coordinates the transport logistics and manages the expense reports related to the donation process in compliance with quality assurance requirements
Initial Situation
A significant increase in organ donations is expected in the coming years, prompted by a boost in awareness campaigns and a change in legislation. However, there is a high number of man-hours involved in accompanying an organ donation from the preliminary assessment stage to the actual removal of the organ, its transportation and the transplant operation. Swisstransplant was looking for a solution that would simplify and speed up the process and improve coordination.
Solution
The central starting point is a web platform that provides registered Swisstransplant employees with access to all the systems they require for their work. The aim is for data relating to the donation to be documented as centrally and uniquely as possible, and for transportation to be organized via the platform. This simplifies the process as a whole, saves time and also reduces the rate of errors.
The individual work steps are recorded in a centrally maintained, audit-compliant log. Standardized emails are sent to the parties in question to facilitate the workflow and reduce the number of interfaces and solutions required for a single work step.