From Migration to long-term Partner: SBB on the Path to Digitalization with isolutions
Swiss Federal Railways (SBB) Ltd is the leading company in Switzerland's public transport sector and is one of the country's largest employers. As a public limited company under special law, it is active in the key areas of passenger transport and rail infrastructure. Every day, SBB manages the transport of over 1.16 million passengers and 180'000 tons of goods. With a dedicated workforce of more than 34'200 employees, SBB is the backbone of public transport and pursues a shared vision of forward-looking mobility.
Initial Situation
Large companies such as SBB usually have IT teams in place, but there is often a lack of resources and specific know-how for projects. In isolutions, SBB has found a strong Microsoft partner who understands the unique requirements of SBB in the enterprise sector and can develop appropriate solutions. One of the first challenges was to seamlessly transfer 40,000 mailboxes to the cloud after the Windows 10 rollout. This required expertise that went beyond the mechanisms provided by the manufacturer. Here, isolutions was able to help SBB find a solution quickly and efficiently with experienced cloud architects and engineers. The shift of workloads to the cloud also entailed changes to the IT operations model, which were also successfully supported by isolutions.
With the simultaneous introduction of Microsoft 365, a clean strategy for acceptance and application was essential. SBB was able to rely on a team of experts at isolutions to ensure smooth user adoption. With an adapted change management program, SBB's top management was initially trained in modern leadership and the introduction of new tools for other user groups was ensured. The migration to the cloud and the introduction of Microsoft 365 have also opened up further opportunities for Power Platform services that support SBB's processes and improve efficiency.