New QMS simplifies processes and improves internal and external collaboration
GEWA die Stiftung für berufliche Integration in Zollikofen - GEWAGEWA is a social enterprise with the aim of integrating people with mental health problems into the workplace. In order to fulfill this mission, it unites 11 companies from various sectors under one roof and offers a wide range of work opportunities and integration programs in cooperation with the disability insurance. In cooperation with the disability insurance, it offers a wide range of job opportunities and integration programs. In total, GEWA employs around 800 people at seven locations.
Initial Situation
During a structured workshop, the so-called Collaboration Assessment, two focus areas were identified from GEWA‘s diverse challenges: The Quality Management System (QMS) and the Collaboration. The existing QMS had poor user acceptance. This was because important documents could not be found and the QMS was
not intuitive to use. In the area of collaboration, GEWA struggled with redundant data storage. From time to time, it happened that the wrong version of a document was used. Not infrequently, documents were recreated because they could not be found. The result: unnecessary loss of time and even more redundancy.
Solution
With the isolutions Collaboration Suite, a central productivity platform based on today‘s best practice approaches was implemented costefficiently on the basis of SharePoint at the GEWA Foundation. The old, confusing QMS was replaced by the easy-to-use QMS module from isolutions. The realized solution offers great support for internal collaboration as well as for data exchange with customers and partners and forms the basis for further expansion steps.
Benefits
- Central data management reduces redundancies, which leads to better data quality and and time
savings. - The powerful search function provides the user the desired information in a fraction of a second. Knowledge can now be found and shared across departments.
- Feedback and approval workflows increase transparency, simplify collaboration and enable time savings.
- With the integrated template management all templates are managed centrally. At the push of a button, users can easily create new documents, always using the most up-to-date templates.
- The platform supports users in the daily processing of tasks and helps them to invest their working time predominantly in productive activities.
David Scheidegger
Head of Corporate Communications and Business Development, Member of the Executive Board | GEWA
«Our new collaboration portal helps us to move away from silo thinking, where each department only focuses on its own area. As a result, our employees are developing a better understanding of how to work together in a process-oriented manner. This change in the way we work has already led to a noticeable increase in efficiency after just a few
months.»
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