The training portal successfully supported the introduction of Microsoft 365
The Bell Food Group is one of the leading European suppliers in the food industry and is number one in Switzerland. Today’s company was founded in 1869 with a butcher’s shop in Basel. Today, as an international food company, the Bell Food Group offers millions of consumers moments of enjoyment every day at 64 locations. The Bell Food Group›s products range from meat and seafood to fresh and long-life convenience products such as salads, sandwiches, ready meals, pasta and spices. Every day, more than 12’300 employees in 15 countries are committed to providing high-quality products.
Initial Situation
Bell Food Group has started to gradually introduce Microsoft 365 throughout the entire group in the fall of 2022. isolutions is supporting the group with measures in the introduction and creation of an overarching communication concept. In order for users to get more quickly and intuitively with Microsoft 365, the Bell Food Group decided on change management activities in accordance with the isolutions framework. As part of this, a training concept was created that included the following main elements:
- Leadership Training: Sharpen management-level understanding of the goal of the M365 roll-out, how the new tools work, and their personal role in this important change.
- Champions Community: Live training and community management for dedicated employees who can provide on-site support close to the end users.
- Training Portal: Platform for employees to independently access information about the project and the new, modern way of working and training on the new tools. A self-service based Share-Point solution, which can be can be extended at any time.
Solution
The standard training portal from isolutions is a holistic learning package that contains the most important sub-elements for successful support of the end users. Thanks to this training portal, the introduction to Microsoft 365 is made much easier for the employees of the Bell Food Group. The standard portal is characterized by a user-friendly design and can be adapted or extended according to individual requirements.
Thanks to the integration of Microsoft short videos (Microsoft Learning Pathways), users also always have access to the latest videos explaining and applying the tools. Concrete use cases for the employees of the Bell Food Group make the use tangible and the implementation more successful. The decision to use the training portal has saved a lot of time and effort for the Bell Food Group project team and has enhanced the employee experience.
The portal serves as an initial base and can be adapted, supplemented and expanded as desired by the Bell Food Group team. Thanks to the Share-Point technology, the handling is also very intuitive for the authors and responsible persons right from the start.
Friederike Flamm
ICT Project Manager | Bell Food Group
«The training portal was a key success factor in the introduction of the Modern Workplace at Bell Food Group.»
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