Marketing Automation

Customer Communication automated, but still personal

Marketing automation enables efficient customer interaction across all touchpoints – automated and tailored to the customer. Automating customer journeys enables you to have efficient customer interaction in marketing. This leads to a higher conversion rate and keeps customers loyal to your company. We will show you how to increase your marketing efficiency.

Communicate Content that is relevant to your Customers

Do you want to contact your customers via their preferred channel, with personalized content and at the right time? Marketing automation tools are designed to automate these tasks, increase personalized customer contact and boost ROI. Share relevant content that is interesting and actually gets read. Our tried-and-tested approach helps companies define their project goals and marketing use cases and introduce suitable marketing automation solutions based on Microsoft technologies.

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Customer Journey

Once the customer is known, touchpoints can be mapped, measured and continuously improved in the system to ensure a successful customer journey

Marketing Automation

Once Marketing has the contact data and customer journeys are mapped in the system, automation can begin. This will make your marketing department more efficient and allow communication to be tailored to your customers.

Lead Conversion Rate

The lead conversion rate is a popular metric for measuring new orders and customers that are a result of marketing. With the right tool, you can systematically capture and evaluate leads and then seamlessly process them in the sales department.

Mann am PC mit Headset bearbeitet Leads aus Marketing Kampagne

We make your Marketing Campaigns more successful

Our marketing automation solutions allow you to personalize customer interactions on any channel. Collect and analyze customer data to improve customer journeys and touchpoints. We help you improve your marketing investments and develop measures to increase ROMI. With Microsoft Power BI, insights and results from the operational marketing tool D365 Marketing are clearly and conveniently displayed in a dashboard. Evaluating this data helps you optimize your communication and identify sales opportunities.

Benefits

Automate Customer Communication with Dynamics 365 Marketing

Microsoft Dynamics 365 Marketing is the marketing solution that lets you create personalized yet automated communications and customer journeys, fully integrated with sales and service processes, in one CRM platform.

Personalized Communication

Real Time Customer Journey

Lead Qualification / Assignment to Sales

Comprehensive Event Management

Data Analysis and Evaluation of Marketing Performance

Enhance Customer Relationships and Increase Loyalty

Lead Scoring / Nurturing

GDPR / CH-DSG Compliance

LinkedIn Integration for Lead Generation

Software Solution

Microsoft Business Applications

As a leading Microsoft partner in Switzerland, we create modern and digital workplaces for our customers, which lead to a vebersserte employee experience and customer experience. All our solutions are based on Microsoft technology.

Dynamics 365

D365 Marketing

Customer Insights

Customer Voice

Power Pages

Teams

Power Platform

Dynamics 365

D365 Marketing

Customer Insights

Customer Voice

Power Pages

Teams

Power Platform

Dynamics 365

D365 Marketing

Customer Insights

Customer Voice

Power Pages

Teams

Power Platform

Contact

Do not hesitate to contact me.

Pascal Lanz

CRM Consulting & Innovation Lead
MAS in Customer Relationship Management

pascal.lanz@isolutions.ch

Further Offers

You can also count on us for this Services

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Digital Sales

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CRM Consulting

A successful customer relationship starts by focusing on the customer. With a good CRM you can work goal-oriented, understand your customer better, as well as identify sales opportunities.

CRM Consulting

2 Frauen vor PC, eine am Lachen, besprechen Angebote für Customer Services

Customer Serivces

Employees directly and indirectly influence the customer experience. Digitalization offers many opportunities to proactively and positively shape the employee experience.

Customer Services

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Academy

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14. November 2025 @ 09.00 - 16.30

Scrum is an agile framework that helps teams and organizations develop adaptive solutions to complex problems. Are you interested in it? Then you too can become a Scrum Master.

Academy

Scrum Master in a Day

22. August 2025 @ 09.00 - 16.30

Scrum is an agile framework that helps teams and organizations develop adaptive solutions to complex problems. Are you interested in it? Then you too can become a Scrum Master.

Academy

Scrum Master in a Day

04. April 2025 @ 09.00 - 16.30

Scrum is an agile framework that helps teams and organizations develop adaptive solutions to complex problems. Are you interested in it? Then you too can become a Scrum Master.

Webinar

Generative AI, Microsoft Copilot and Modern Work in the Finance Sector

27. March 2025 @ 16.00 - 17.00

Are you ready to help shape the financial world of tomorrow? Our exclusive webinar will give you valuable insights into the latest AI technologies and how they can revolutionize your work.

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Event

Application Security Workshop

05. March 2025 @ 08.30 - 06. March 2025 @ 17.30

Application security workshops targeting .NET developers and architects - this is a 2 day workshop. The first day is focused on application security, the second day is focused on application security architecture.

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Marketing Automation

Marketing Automation

Customer Communication automated, but still personal

Customer Journey

Marketing Automation

Lead Conversion Rate

We make your Marketing Campaigns more successful

Benefits

Automate Customer Communication with Dynamics 365 Marketing

Personalized Communication

Real Time Customer Journey

Lead Qualification / Assignment to Sales

Comprehensive Event Management

Data Analysis and Evaluation of Marketing Performance

Enhance Customer Relationships and Increase Loyalty

Lead Scoring / Nurturing

GDPR / CH-DSG Compliance

LinkedIn Integration for Lead Generation

Software Solution

Microsoft Business Applications

Contact

Do not hesitate to contact me.

Pascal Lanz

Further Offers

You can also count on us for this Services

we shape the future