Efficient licence usage in D365: focus on cost optimisation and compliance
Reduce costs, increase acceptance: Unleash the potential of D365 licence management
D365 licence types
Find the right licence for your company
Microsoft's pricing model is based on the number of user licences per app. Clever licence selection can significantly reduce costs. Our analyses show that a few full access licences are often sufficient, depending on the size of the company, while some users are satisfied with limited access.
If your company uses D365 Customer Engagement Suite, the licence types vary. Here is an overview:
Professional
For smaller companies with a limited budget that require basic CRM functionalities.
Enterprise
Suitable for larger companies with extended requirements and customer specific adaptations, including context related AI supported insights.
Premium (only in D365 Sales)
For larger companies with additional system requirements and the need for customisable AI supported functions.
Custom
Marketing tenant based licences in combination with other customer engagement apps.
Power Apps & Compliance
Use of Power Apps for CRM applications
In B2B sales, smart use of Dynamics and Power Apps licences can save up to 60% on annual licence costs. By adapting the standard setup to customised applications on the Power platform, there are initial additional costs, but this investment is amortised through long term savings and increased user acceptance, as the system is better tailored to sales staff.
D365 licences can pose compliance risks. Adhering to Microsoft's licence conditions, such as the ban on mixing Professional and Enterprise licences, is a challenge. Targeted licence consulting creates a secure basis and helps to prevent potentially severe sanctions.