M365 Operations Engineer
Job Description
Do you have an eye for the big picture and a passion for the digital workplace powered by the Microsoft Cloud?
Then join us in helping our customers become more productive, location-independent, and successful through the latest cloud technologies. Experience the isolutions spirit - a team that communicates openly and honestly, supports one another, and continuously challenges itself.
This is what you get up for in the morning:
- You automate the setup and maintenance of our customers' infrastructure, ensuring high quality and traceability of our services
- You take over the customer environment implemented in projects (Operations Handover) and ensure a seamless transition into operations
- You are responsible for testing and rolling out new releases in customer environments
- You serve as one of the key contacts for recurring tasks (SOPs), document new SOPs, and ensure their implementation
- You work with our IaC framework and actively contribute to further improvements and automation
- You support the 2nd Level Support team as part of the 3rd Level Support (including training)
- You create documentation, guides, and checklists, maintain the knowledge base, and manage as well as monitor changes, incidents, and issues in collaboration with external partners
We would like you to:
- A completed IT apprenticeship, ideally with a higher education degree (HF/FH) or currently in progress
- Experience as a System Engineer, ideally with knowledge in Microsoft Cloud Engineering and Infrastructure as Code
- Experience with Microsoft 365 and exposure to complex projects and environments
- Confident handling of Windows Server, clients, Microsoft 365, and PowerShell
- Passion for automation and Terraform templates
- Independent working style, customer-oriented mindset, high-quality standards, and an open, engaging personality with a passion for customer interaction
- Fluent German and good English skills. French and/or Italian are a plus
Application Process
What does the Application Process look like?

Benefits
isolutions - the way we are and work

Three cheers for Team Spirit
We work together and for one another. Everyone has their own responsibilities and brings their own personality and ability to the job. But there’s always time for a game of ping-pong or an after-work beer. #teamwork

Work-Life Balance, Home Office and Workation
How do you work? We believe in a hybrid model for maximum efficiency, which allows you to work flexibly. Do you want to combine work and vacation? Whether in the isolutions office, from home or workation - we make it possible. After all, a healthy work-life balance is important to us! #wecareaboutyou

Central Locations
All of our offices – Bern, Zurich, Basel and Barcelona – are centrally located, so they are well connected and have good transport links. #stayconnected #whereveryouare

Flat Hierarchies, open Feedback and corporate Culture
We believe in the skills and abilities of every employee. With us, it is not about climbing the career ladder – specialist and management skills are valued and rewarded equally. With us, you can get involved and make a difference. Exchange, open communication and feedback are all part of our corporate culture and are actively put into practice.
So we can achieve success together. #bettertogether

Events are in our DNA
Hard work should be rewarded! We always start the year with our SnowBootCamp, end the summer with a summer party and round off the year with a big Christmas party. But we also celebrate our successes throughout the year with quarterly parties, happenings and get-togethers – with the team and with clients. #celebratesuccesstogether #morefuntogether

For the Sake of the Environment
Thanks to our central locations, our employees can easily travel to the office by public transport. We offer all our employees a Half Fare Card to use on their commutes to and from work. And business trips are, of course, fully covered. #travelandwork

Employee Promotion and Development
Not only do we shape the future of our customers, we also offer our employees development opportunities – individually tailored to their personal needs. #shapeyourcareer

Holidays can also be extended
Because we want our employees to be able to relax, isolutions gives you 27 vacation days a year! You are fond of traveling and want even more vacations? No problem! At isolutions, you can buy up to 1 month of additional vacation days! #rechargeyourbatteries

+ 1 Week of Corporate Social Responsibility
Give something back to the world and your fellow human beings! We want to encourage our employees to do good. That’s why we give every employee an extra week of leave for social commitments. #getinvolved #socialresponsibility #charity

zäme rede
We always start the week together: Every Monday our CEO introduces the week, inspiring employees with their stories and celebrating their successes together. And refreshments are always provided. #mondayslikethis